Return To Main Seat Belt Index Page EMail Us Call Us: (302) 629-8508

Damaged Or Missing Items
Inspect all package contents immediately for any damaged or missing items.
  • If an item is received damaged or an item is missing from delivery Contact Us within 2 business days.
  • Failure to notify us within 2 business days of shipment receipt will negate our responsibility for a refund or replacement.

  • Secure online ordering is available 24 hours a day 365 days a year.
    Items listed as not returnable are special order.
    Items listed as special order are not returnable.
  • Once an order has shipped the return policy will apply.

    Payment Methods
  • We accept American Express, MasterCard, Visa and Discover plus PayPal processed payments.
    All payments must be made in US funds.
  • Any payment determined to be paid in non US funds will be invoiced and charged any difference in conversion rate to US funds.
  • All PayPal invoiced orders will include a 4% processing fee charged by PayPal for payment processing.

    No returns accepted after 30 days.
    No returns accepted without a return authorization number.
    Non returnable items. No return will be accepted or refund or credit issued if product is;
    ..Used, installed or altered.
    .....Seat belts with signs of installation include, but not limited to, indentations,circles or marks around mounting hole.
    ..Built or made to order.
    ..Special orders.
    ..Listed as not returnable.
    ..Sold as is, clearance or closeout.
    ..Products not purchased directly from The Andover Companies/dba Andover Restraints.
  • Customer is responsible for all return shipping costs unless return is due to an error on our part.
  • All shipping charges are non refundable unless return is due to an error on our part.
  • If a discount received was based on the ordering of multiple items the return of one or more items may void discount.
  • We are not liable for lost, untraceable or damaged return package in transit back to us.
    Items sent correctly by us and returned: Minimum 20% restocking fee will be deducted from refund or credit.
    Items sent correctly by us with no charge shipping: Shipping charges incurred will also be deducted from refund or credit.

    We ship within the CUSA only.
  • Shipping charges are based on the total order amount and shipped UPS ground, FedEx ground or USPS standard and USPS priority.
  • We reserve the right to select the method of shipping.
    Orders where expedited shipping is required please contact us at (302) 629-8508.
    Most orders will arrive within 2 to 5 business days.
    Allow an additional 5-7 business days for production of an items listed as a special order.
    A request for expedited shipping will not shorten the production time required for a special order.
  • Insurance is based on the shippers current rate will be added to all orders.

    Privacy Policy
  • We do not sell, rent or trade any customer e-mail address or personal information.
  • We do not share any information with any third party except as necessary to process and to complete an order.
  • We will disclose information about you to law enforcement or governmental officials on the receipt of a court order, if required for an investigation of fraud, property infringement, piracy, or any other unlawful activity.
  • AndoverRestraints.Com and its parent company,The Andover Companies,Inc does not utilize cookies or any customer tracking devises.

    We reserve the right to change any terms, product descriptions and pricing at any time and to cancel any order for any reason.

    Contact Information
    Andover Restraints
    a div of The Andover Companies,Inc
    P.O. Box 479
    Seaford, Delaware 19973
    Phone: (302) 629-8508
    Fax: (302) 628-3402
    EMail Customer Service

    Liability Disclaimer Andover Restraints,and its parent company, The Andover Companies,Inc and all subsidiaries is not a manufacture, but acts as a distributor and assumes no responsibility for any damage due to the installation, either proper or improper, or for any damage or bodily injury arising from the use of any product. It is understood that the purchaser, installer and/or end user is responsible for the determination that the product purchased is suitable for its intended use and agrees to indemnify and hold, its parent company and all subsidiaries, harmless for any claim, action or demand arising from the installation and/or use of any product. Except as stated, there are no guarantees or warrantees on any product, implied or expressed, of fitness for a particular use with any such warrantees being specifically and expressly disclaimed. Installation instructions supplied or communicated are not guaranteed to be all inclusive and are to be used as guidelines only with the installer assuming full responsibility and liability for the installation.
    Our product liability in the event any of the above limitations are held not enforceable shall not exceed an amount equal to the amount paid to us for the product. Receipt of product or products confirms the acceptance of disclaimer and liability transfer to purchaser, installer and/or the end user.

    (ARW1-A 10-17-19)